Customer Care

Mission

Pack Service

Custom Made

Gift Wrap

Returns & Refunds

Payments

Privacy Policy

Terms of Use

Shipping Information


To express our gratitude for your gracious support, RELAXSO offers a choice of satisfying work experiences for adults with varying disabilities or cooperative fair trade workers across the world, and at the same time allows those adults the self-esteem of earning a fair wage for their work.   Get complete peace of mind that we can track their deliveries.

Your total shipping charge are based on the combined merchandise weight of each order shipped to a single address.  By default, when we create a shipping plan, your shipment may be divided into multiple shipments from different fulfillment centers.  Orders are handled by USPS or first class registered Parcel offering the best service for that destination.  In most cases customer can also get UPS expedited method they prefer.

Keeping our customers safe

From the start of the coronavirus (COVID-19) situation, RELAXSO's priority has been the safety of its employees and the public.  We are additionally reinforcing workplace behaviors to ensure that contact with our customers reflects the best guidance regarding healthy interactions, social distancing and risk minimization.  Processing record parcel volumes in plants that were never designed to keep people two metres apart takes more time.

We are taking steps to respond, while maintaining physical-distancing. As well, some parcels may be transferred to other Post locations for processing based on stocking.  Please allow 12 ~ 72 hours to process your order due to additional precautions our fulfillment center is taking to keep themselves, and you, safe.



STANDARD DELIVERY

Delivery to most destinations is available 365 days a year, with no extra charge for Saturday, Sunday, and holiday delivery.  But all service will be providing tracking capability.  Usual delivery time is 5 ~ 10 working days from the date your order was placed (excluding the day your order ships) depending on your location of city or country.



FREE SHIPPING METHODS

Get FREE Standard Shipping Promotion to all customers with purchases over $25 or more ! 

In order to ensure proper delivery, a complete address with the recipient's phone number is essential to making sure that your packages must arrive to the customer unscathed and on-time.

Place your order, proceed to checkout and enjoy your free shipping ! 



SHIPPING ASSISTANCE

We ship worldwide, so wherever you are you should be able to order from us!  Should you have any problems with your shipment or concerns regarding delivery times, please feel free to contact us Send a Message