Customer Care

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Shipping Information

To express our gratitude for your gracious support, RELAXSO offers a choice of satisfying work experiences for adults with varying disabilities workers, and at the same time allows those adults the self-esteem of earning a fair wage to process your order.   Get complete peace of mind that you can track their deliveries.

Orders are handled by USPS or UPS economy parcel offering the best service for that destination. In most cases customer can also get UPS or Fedex expedited method they prefer and get complete peace of mind that you can track their deliveries. Your total shipping charge are based on the combined merchandise weight of each order shipped to a single address.

Keeping our customers safe

As the situation around coronavirus (COVID-19) continues to evolve, RELAXSO's priority are doing the safety of its employees and the public. We are additionally reinforcing workplace behaviors to ensure that contact with our customers reflects the best guidance regarding healthy interactions, social distancing and risk minimization. Meanwhile, we continue to monitor for government updating the anti-epidemic requirements and adapt as needed.


STANDARD DELIVERY

You can expect delivery of most items within 3 ~ 7 business days (excluding the day your order ships).  Note: While most items are shipped from our warehouse, certain items are delivered directly from the manufacturer.  Most service will be providing tracking capability.

In order to ensure proper delivery, a complete address with the recipient's phone number is essential to making sure that your packages must arrive to the customer unscathed and on-time.


FREE SHIPPING METHODS

Get FREE First Class Standard Shipping Promotion on orders over $50 or more ! 

Place your order, proceed to checkout and enjoy your free shipping ! 


HOLIDAY ORDER CUT-OFF DATES

Place your orders before your cut off dates to make sure you get your parcels in time for Holiday delivery.

For arrival by Mother's Day, SALE Order before : Friday 26 April at 11:59PM ET


SHIPPING ASSISTANCE

We ship worldwide, so wherever you are you should be able to order from us!  Should you have any problems with your shipment or concerns regarding delivery times, please feel free to contact us for assistance: Call: 1-800-785-8859 or or Email: customerservice@relaxso.com