To express our gratitude for your gracious support, RELAXSO offers a choice of satisfying work experiences for adults with varying disabilities or cooperative fair trade workers across the world, and at the same time allows those adults the self-esteem of earning a fair wage for their work. Get complete peace of mind that we can track their deliveries.
Your total shipping charge are based on the combined merchandise weight of each order shipped to a single address. By default, when we create a shipping plan, your shipment may be divided into multiple shipments from different fulfillment center. Relaxso prefer to use our carrier' partners - USPS / e-Express / Canada Post / Deutsche Post / Royal Mail / Auspost / Japan Post which is typically the lowest cost service. In most cases customer can also get UPS expedited method they prefer.
Keeping our customers safe
From the start of the coronavirus (COVID-19) situation, RELAXSO's priority has been the safety of its employees and the public. We are additionally reinforcing workplace behaviors to ensure that contact with our customers reflects the best guidance regarding healthy interactions, social distancing and risk minimization. Processing record parcel volumes in plants that were never designed to keep people two metres apart takes more time.
We are taking steps to respond, while maintaining physical-distancing. As well, some parcels may be transferred to other Post locations for processing based on stocking. Please allow 1 ~ 2 business days to process your order due to additional precautions our fulfillment center is taking to keep themselves, and you, safe.
Delivery to most destinations is available 365 days a year, with no extra charge for Saturday, Sunday, and holiday delivery. But all service will be providing tracking capability. Track Handling fee varies depending on your location of city or country. Usual delivery time is 3 ~ 7 working days from the date your order was placed (excluding the day your order ships) for most items are shipped from our warehouse, certain items are delivered directly from the manufacturer.
Countries around the world are increasingly adopting sweeping measures, including full lockdowns, shutting down airports, imposing postal restrictions and completely sealing their borders and cities, to contain the new coronavirus. In some cases, we are having to process and deliver from an alternative location and customers may notice when tracking their parcel, that it is coming from a different location to what they are used to.
In view of insufficient conveyance capacity arising from the substantial reduction in flight frequencies by airlines, outbound mail services and are still affected. Your packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
We know delays can be frustrating but we’re doing everything we can to deliver as safely and quickly as possible. Thank you for your patience.
FREE SHIPPING METHODS
Get FREE Standard and Express Shipping Promotion to any customers with purchases over $35 or more !
In order to ensure proper delivery, a complete address with the recipient's phone number is essential to making sure that your packages must arrive to the customer unscathed and on-time.
Place your order, proceed to checkout and enjoy your free shipping !
We ship worldwide, so wherever you are you should be able to order from us! Should you have any problems with your shipment or concerns regarding delivery times, please feel free to contact us Send a Message
Fullfillment Center worldwide
Swithtown, NY / Bad Herfeld, Germany / Melbourne, Australia / Hong Kong