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Privacy Policy



At Relaxso we seek to provide products, services, and offers of value to you and your family. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.

Relaxso respects the privacy needs and concerns of our customers. It is our goal to provide you with an enjoyable and satisfying shopping experience, and to meet and exceed your expectation.

Relaxso may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

The information we collect

When you shop from our web site, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, birth date, and e-mail address.

From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

What we do with the information we collect

We use the information we collect for various purposes, including:

• to complete your purchase transactions

• to provide the services you request

• to send you our catalogs and other offerings

• to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you

• to notify you of product recalls or provide other information concerning products you have purchased and

• to improve our merchandise selections, customer service, and overall customer shopping experience.

Disclosure Policy

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

We release account and other personal information when we believe release is appropriate to comply with the law enforce or apply our Conditions of Use and other agreements or protect the rights, property, or safety of Relaxso.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

Privacy of Children

This site is a general audience site and is not intended for use by children under the age of 13.  To ensure compliance with federal law, Relaxso does not knowingly collect or maintain information provided by, nor does it actively market any of its products to, children under the age of 13.

How we use Cookies

Relaxso.com regularly uses cookies. A "cookie" is a small file stored by your web browser on you computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the anonymous identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your personally identifiable information (name, street address, credit card number) stored within one of our cookies.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to improve your shopping experience and speed your checkout process.

Accepting cookies through your web browser is your personal choice. You can still shop and purchase from Relaxso.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your need.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We use Secure Socket Layering (SSL) technology to encrypt your personal credit or debit card information, including the account number, while it is transmitted over the Internet between your computer and our website servers. SSL is the industry standard technology for secure online transactions. Encryption is a sophisticated method of "scrambling" data.

Links to other website

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, you can correct it by:

  • writing to us at Relaxso  34 East Main Street, #287 Smithtown, NY 11787-2804, USA
  • emailing us at [email protected]